Employee dress and grooming standards

One of my familial responsibilities is the weekly grocery shopping. As is my Sunday custom, I made my way to the local supermarket yesterday afternoon. The trip proceeded as it does every week – until I got to the front of the checkout line. I was greeted by what can only be described as a mess for a cashier. She was large in stature, but that wasn’t her problem. Partly covering her girth was a dirty t-shirt that resembled a piece of deli counter Swiss cheese. Her rolls showed through the holes in her shirt. And, as if the appearance wasn’t bad enough, she emitted an odor that suggested that she could not tell me on what aisle I could find the soap. As I wondered whether to hold my breath or ditch my cart, I decided to write on employee dress and grooming standards.

An employer has the right to require that its employees follow reasonable workplace appearance, grooming, and dress standards. If an employee runs afoul of such a rule, under most circumstances the employer can appropriately discipline the employee. This general rule, however, is sometimes limited by EEO laws:

• The best practice is a gender-neutral dress and grooming standard. An employer may impose a different standard on men and women, but only if neither gender is disproportionately burdened by the gender-specific rule. If you choose to impose a non-neutral policy, it is best to ensure that it is motivated by a legitimate business interest and is not intended to favor one gender over another.

• Transgendered employees pose a particular problem for employers. A dress or grooming rule that discriminates against an employee for failing to adhere to a sex-based stereotype may run afoul of Title VII.

• If an employee dresses or grooms a particular way because of a sincerely held religious belief, an employer may have to accommodate the employee unless the accommodation would cause an undue hardship.

As with all employment rules, it is best to have an employment lawyer review your policy before you roll it out to employees.

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.

WIRTW #99

Apparently, today is National Boss Day. According to Wikipedia, a State Farm Insurance Company secretary started this recognition in 1958 when she forgot that her boss’s birthday was October 16. The Business of Management thinks this “holiday” is senseless. I agree.

Jason Shinn’s Defending the Digital Workplace highlights the importance of having a written e-mail policy in your company.

Philip Miles’s Lawffice Space discusses accommodating Seasonal Affective Disorder under the recently amended ADA.

The Word on Employment Law with John Phillips thinks we swear too much at work.

Richard Kass at the New York Labor & Employment Law Report shares some best practices on how to question employees suspected of workplace misconduct.

Mary Keating’s Maryland Employment Law Developments discloses the hidden discrimination in using credit reports to evaluation job applicants.

Kris Dunn, The HR Capitalist, on non-compete agreements and a dispute between Starbucks and Dunkin' Donuts.

William Bowser at the Delaware Employment Law Blog draws 5 tips on employee recognition from President Obama’s Nobel Prize.

Denise Cline at The HR Briefcase writes about how to handle employee absences for the swine flu.

Jessica Chappell at the KnowHR Blog takes a tongue-in-cheek look at appropriate versus inappropriate workplace attire.

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.

Do you check on your employees’ absences?

According to a recent survey conducted by careerbuilder.com, 32% of employees report that they played hooky from work at least one day last year when they were not ill. In those one-third of employees, the following reasons were cited:

• Because they just didn’t feel like going to work that day (32%)
• Doctors appointments (31%)
• Relaxation (28%)
• To catch up on sleep (16%)
• Personal errands (13%)
• Something work-related, such as missing a meeting or needing more time to complete a project (12%)
• Housework (10%)
• To spend time with family and friends (10%)

When asked for the most bizarre excuses given by employees for missing work, employers listed the following:

• I got sunburned at a nude beach and can’t wear clothes.
• I woke up in Canada.
• I got caught selling an alligator.
• My buddies locked me in the trunk of an abandoned car after a weekend of drinking.
• I accidentally hit a nun with my motorcycle.

Despite all this data, only 29% of employers reported that they checked up on an absent employee, and only 15% said they have fired a worker for missing work without a legitimate excuse.

To my readers: Do you check on absent employees? Do you discipline or terminate employees for illegitimate absences? Or, do you think that employees are entitled to a certain number of mental health or personal days each year?

The logical answer to all of these issues – paid time off, instead of sick days.

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.

Textual harassment

While no one will ever confuse the New York Post with high journalism, Monday’s edition has a thoughtful piece by reporter Brian Moore on what has become known as “textual harassment.”

Digital technology has enabled workers to be more productive, allowed them to communicate around the world instantaneously and generally redefined almost every job description on Earth.

But it’s also given cubicle creeps and departmental degenerates new ways to sexually harass co-workers and underlings.

While texting, e-mails and comments on social media sites will never replace the grand tradition of bosses directly pressuring subordinates for sex, lawyers and consultants say digital communication has opened up a new front in the war against workplace harassment.

Textual harassment isn’t necessarily new – harassment is harassment. What is new, however, is the media used to deliver the harassing messages. Today, harassing messages can be delivered instantly to an target via cell phone, instant message, Facebook wall, twitter tweets, and other on-line and other digital media. And, these new media provide companies a new weapon in combating workplace harassment. Where harassment cases often used to be instances of “he said/she said,” textual harassment” leaves a digital paper trail of the alleged transgressions. Because of the digital trail, the investigations of these types of harassment claims are often less complex and the corrective action easier to decide.

[Hat tip: Neil Klingshirn]

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.

Do you know? Crisis Management

The front page of today’s USA Today’s sports section has a story covering the scandal that has plagued my alma mater (Binghamton University) and its basketball program. During my career I have been involved in my share of cases that have, for one reason or another, garnered some attention from the media. My advice to companies that find themselves in the media spotlight – hire a public relations firm to professionally handle the media.

Here’s what we know about the problems at Binghamton from the story:

• In a quest to make the basketball program successful in a short amount of time, the coach recruited kids with suspect backgrounds, but whom he wanted to give a second chance.
• The school has kicked six players off the basketball team, five for undisclosed violations and the other following his indictment on drug charges.
• The school is embarrassed, the basketball program is in shambles, and its league and others are questioning the price being paid for Division I athletic success.

The articles quotes criticisms from alumni, other schools, and other conferences. And the school’s non-response: “Binghamton president Lois DeFleur declined to comment through an aide, as did [Coach] Broadus, interim athletics director Jim Norris and former AD Joel Thirer, a tenured professor who will move in the short term to the university provost’s office.” While I understand the need for discretion during an internal investigation, the school should have had some response prepared, even if it’s merely something like, “The University is committed to running its athletic program in accordance with all NCAA rules and guidelines, and following its internal investigation will take appropriate corrective action, if necessary, consistent with those rules and guidelines.” Simple, to the point, and most importantly, non-incriminating. 

The next time your business finds itself in the unwanted glare of the media spotlight, consider bringing in a media expert to help manage the crisis, deflect the attention, and prepare an appropriate response.

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.

Are Australian race relations that much different than ours? Assessing the Jackson Jive

Watching the following video – which comes courtesy of Australia’s take on The Gong Show – makes you realize either how far we’ve come with race relations in this country or how far others still have to travel. Either way, it’s a stark reminder of the types of racial stereotypes (intentionally offensive or not) that you should avoid like the plague in your workplace.

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.

WIRTW #98

Earlier this week I suggested 10 reasons why you shouldn’t date at work. Some of my fellow bloggers share their own thoughts on the David Letterman situation:

• Mark Toth’s Manpower Employment Blawg: Lessons from Letterman.
• Kris Dunn, The HR Capitalist: Dudes: Office Hook Up = Lifetime Threat of Being Leveraged.
• The Word on Employment Law with John Phillips: Letterman Gets Serious, Offers Defense.

In other news this week, On Point News reports that Playboy has settled a sexual harassment lawsuit brought by one of its former producers. If there was ever a place for an assumption of the risk defense in employment cases…

Nick Fishman, at the employeescreenIQ Blog, takes on diploma mills.

Sindy Warren, at the Warren & Hays Blog, offers some information on maternity leave under Ohio law. For my thoughts on this issue, take a look at Maternity leave issues continue to confound employers.

Workplace Horizons spots a potentially dangerous trend – tacking on civil RICO (racketeering) claims to wage and hour lawsuits.

Tim Eavenson, at Current Employment, draws some lessons on trade secrets from watching Sunday Night Football.

Rush Nigut’s Rush on Business shares how your child’s social networking can adversely affect your employment.

Michael Maslanka’s Work Matters thinks that “regarded as” disability claims will make a big comeback under the recently amended ADA.

Michael Haberman’s HR Observations examines some litigation recently filed by the EEOC and concludes that the agency may be targeting employer policies that arbitrarily try to limit the duration of employee medical leaves.

Molly DiBianca, at the Delaware Employment Law Blog, offers some good tips on how go about starting a social networking policy.

Patrick Smith, at the Iowa Employment Law Blog, reminds us of the dangers of retaliation.

Finally, Michael Fox, at Jottings by an Employer’s Lawyer, discusses an employment lawsuit that still has not ended after a 12 year trip through the court system.

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Presented by Kohrman Jackson & Krantz, with offices in Cleveland and Columbus. For more information, contact Jon Hyman, a partner in our Labor & Employment group, at (216) 736-7226 or jth@kjk.com.