Creating alternate avenues for employees to complain key to harassment prevention

In a story that reads more like an un-filmed script from The Office instead of an actual workplace, the EEOC announced that it has settled a sexual harassment lawsuit against an Atlanta-area cargo and freight transportation company. The female manager on whose behalf the EEOC filed suit alleged that the company’s owner and CEO subjected her to the following:

The harassment included a barrage of lewd sexual comments, gestures, and e-mails about the employee’s breasts, many of which were sent to other employees in the office. The CEO also kept a pair of rubber breasts on his desk along with a jar of Vaseline, visible to all employees and customers who visited the company facility.

As is often the case when an allegation of harassment involves a senior executive at a company, she claimed that management ignored her complaints.

This story illustrates two important and related points about an effective harassment-prevention program:

1. A effective anti-harassment policy must provide multiple avenues for an aggrieved employee to complain. Otherwise, an employee will feel powerless if the person to whom a policy directs her to complain also happens to be the alleged harasser. At a minimum, a policy should state that an employee can complain to HR, or to any supervisor, manager, or executive. In an ideal world, a company should also provide a telephone hotline and email account into which an employee can send complaint.

2. No amount of avenues to complain will make any difference if a company has a culture of covering up complaints levied against members of senior management. A company must take all harassment complaints seriously. It cannot ignore a complaint just because the alleged harasser also happens to be the company’s CEO.

Ensuring that your harassment-prevention program incorporates these two ideas will position your organization to deter and investigate all levels of harassment in your workplace, even that which starts at the very top.

The biggest pitfall of social recruiting

Jobvite recently the results of its 2013 Social Recruiting Survey. According to Jobvite, almost all recruiters are using some form of social networking to source candidates for jobs. Ninety-four percent of recruiters use, or plan to use, social media to recruit, and 78 percent have hired via social media.

Yet, as more companies use social media information to source job candidates, more companies expose themselves to legal risk from those same hiring decisions.

Case in point—according to Jobvite, 28 percent of recruiters report that they would react negatively to overly religious posts or tweets on a candidate’s social media profile.

Here’s the problem. It’s illegal—under Title VII and myriad parallel state civil rights laws—for a company to make an employment decision based on one’s religion. Thus, if a recruiter passes on a candidate because of the religious nature of a Facebook post or Tweet, that recruiter has exposed the employer to potential liability under Title VII’s religious protections.

Yet, as the chart above reveals, there is lots of good information to glean from an applicant’s social trail: references to illegal drug use, sexual posts, profanity, and poor communication skills. Thus, the dilemma for employers is how to avoid the risk of exposure to protected information, while allowing valuable, lawful information to filter through to the decision makers?

The answer? Don’t let anyone in the chain of hiring view candidates’ social media profiles. Train an employee who is insulated from the hiring process to do your social media searches, scrub all protected information, and provide a sanitized report to those responsible for making the hiring decision. That way, no one can argue that protected information posted on a social network illegally influenced a hiring decision.

[Hat tip: Lorene Schaefer’s Win-Win HR]

Is this legal? Employee fired for Instagramming paycheck

Wade Groom, a salesperson at Lacoste’s Midtown NYC store, posted this photo of his paycheck to his Instagram account. Included with the photo was the following caption:

Paycheck. Still silly to me. Ever since I was a kid I’ve thought it was completely insane that we have to work all our lives. I still feel that way. Especially when it’s only enough to live in a third world apartment with [sh**ty] everything. Which for some reason in NYC is ok. Anywhere else only trailer trash live this way. I’m done with it.

Despite the account being market “private,” a copy of the photo made its way to the corporate office. According to a report at metro.us, Groom was then summoned to meet with an HR manager, who fired him for breaking the company’s “confidentiality contract.”

I have two takeaways to share from this story.

1. Employees have an absolute right under the National Labor Relations Act to discuss with each other how much they make. It is violation of federal labor law to have a policy that prohibits wage discussions, or to fire an employee for engaging in such discussions. If Mr. Groom has any co-workers who follow him on Instagram (and it’s a safe bet that he does, since someone gave the private photo to management), then the company might have a big legal problem. Regardless of whether the termination is legal, a “confidentiality” policy that prohibits wage discussions violates the NLRA. Either way, Lacoste should be calling its labor counsel.

2. Nothing on social media in ever “private.” No matter how secure you believe your social media profiles are, all it takes is for one person to grab a screencap of something you think is private for it to become permanently public. If you don’t want your employer to see something, don’t post it.

Over the summer, I wrote how photo and video sites—like Instagram and Vine—could create huge headaches for employers with the NLRB. This story illustrates the risk employers take by ignoring these evolving technologies and their intersection with traditional labor and employment laws.

Can an employee assume the risk of harassment?

For the uninitiated, the Insane Clown Posse are rappers. They wear clown makeup, and perform songs titled, “Santa’s a Fat B**ch,” “Cherry Pie (I Need A Freak),” and “F**k the World.” It is an understatement to characterize their songs as violent and misogynistic. Don’t believe me? Then check out these lyrics, or this video (both decidedly NSFW).

So, here’s my question. What kind of workplace did Andrea Pellegrini think she would be getting when she took a job as attorney and publicist for ICP’s Psychopathic Records? According to her recently filed sexual harassment lawsuit, her bosses fired her after she complained, among other things, about being exposed to dildos and “vagina tighteners” in the workplace.

I believe that every employee has the right to a workplace free from harassment of any nature, including exposure to sexually explicit material. However, couldn’t Ms. Pellegrini have seen this coming before she accepted her job? Didn’t she know what she getting herself into? Her bosses are famous for writing and performing these lyrics:

F**k Celine Dion and f**k Dionne Warwick, you both make me sick, suck my d**k.

What did she expect!? Those who chose to work on a Quentin Tarantino movie should give up the right to complain about the language. Those who choose to work for Snoop Dog should give up the right to complain about second-hand smoke. And those who choose to work for Shaggy 2 Dope, Violent J, and Dirty Dan should give up the right to be free from sexually explicit content.

No employee should have to put up with a sexually harassing workplace. However, to succeed on a claim of sexual harassment, one must prove that she subjectively perceived the workplace as hostile. The trier of fact in this case should take a long, hard look at whether Ms. Pellegrini was really offended by this workplace, or whether she is taking advantage of a situation to file a lawsuit. Assumption of the risk is not a defense to a hostile work environment. Yet, maybe in this case it should be.

[Hat tip: Donna Ballman]

WIRTW #289 (the “now you see me” edition)

Every now and again I like to provide you an update on my upcoming speaking engagements. If you are attending one of these events, please stop and say hi. I love meeting readers.

• Think Before You Click: Strategies for Managing Social Media in the Workplace — Midwest Labor & Employment Law Conference (October 4)
• X+Y+Z = A Generational Mess for Your Workplace Policies — 2013 COSE Small Business Convention (October 24)
• New NLRB Requirements — NBI Teleconference (November 1)

As always, you can find all of my past and future speaking gigs by clicking on the Speaking Engagements tab at the top of the page.

Also, if you’re not tired of reading what I have to say, you can check out my column in this month’s issue of Law Practice Today, on managing generational issues in the workplace. Thanks to Molly DiBianca for inviting my participation.

Here’s the rest of what I read this week:

Discrimination

• EEOC Sues Popeye’s for Failing to Hire Applicant with HIV — from Smart HR Manager
• GINA: Don’t Ask About Mom! — from Employment Law Lookout
• Workplace Revenge and the Equal Opportunity Jerk — from Molly DiBianca’s Delaware Employment Law Blog
• How ordering cheesesteaks can help employers with disability-accommodation requests — from Eric Meyer’s The Employer Handbook Blog
• Abercrombie & Fitch Loses Yet Another Religious Garb Case — from Wisconsin Employment & Labor Law Blog
• Why Employers Need to Respond to EEOC Subpoenas As Soon As Possible — from Minnesota Employer
• Top 5 tips for employers when managing pregnant employees — from Employment Intelligence
• Thou Shalt Not Retaliate Against Thine Employees—Ever!! — from The Emplawyerologist
• Transgender Discrimination: Update Your Company Policies — from In House

Social Media & Workplace Technology

• A “Like” is a Like, Court Says, and is Protected Free Speech — from Dan Schwartz’s Connecticut Employment Law Blog
• A Peak at Workplace Privacy Laws: 10 Things All Employers Need to Know — from The Sociable Lawyer Blog
• Twitter’s Counsel Helped Make Financial Tweets Legal — from WSJ.com Law Blog
• Non-Solicitation Clauses and Social Media — from Augmented Legality
• Here’s how Apple’s iPhone 5s fingerprint scanner might incriminate you — from Boy Genius Report
• Employment law app - check it out! — from Robin Shea’s Employment and Labor Insider
• Smartphones now account for almost two-thirds of all mobile phones in the U.S. — from Boy Genius Report

HR & Employee Relations

• Trade Secrets - Even if You Didn’t Use or Disclose Them You Can Be Liable — from Suits by Suits
• Workplace Threats? Kiss Your Job and Your Unemployment Compensation Goodbye — from Phil Miles’s Lawffice Space
• The Proper Way To Say Goodbye To Departing Employees — from Employment Essentials
• The Witness Files: The High-Risk Harasser — from i-Sight Investigation Software Blog
• Detroit’s bankruptcy: lessons for employers — from Michigan Employment Law Connection
• Employers’ evolving use of background and credit checks — from EmployerLINC
• 73% of Workers Want More Flexibility in the Workplace — from Blogging4Jobs

Wage & Hour

• Are Unpaid Interns and Law Clerks Illegal? — from Lawyerist
• 8th Cir.: Unauthorized Aliens May Sue Under the FLSA to Recover Damages for Work Performed — from Overtime Law Blog
• Labor Secretary Details Obama Administration Wage-Hour Agenda at AFL-CIO Convention — from Wage and Hour Law Update

Expanding my reach: Announcing my monthly column in Workforce magazine.

It’s been almost a year-and-a-half since I started my relationship with Workforce.com. Most days, Workforce.com republishes my blog at The Practical Employer.

Workforce.com is the website of Workforce magazine, the world’s oldest HR publication, clocking in at 91 years old.

I was honored when, early this year, Workforce’s editorial director asked me to expand my relationship with the magazine by joining its Editorial Advisory Board. In this role, I, along with a dozen other industry leaders, content experts, and HR executives from leading companies, provide input and guidance into the editorial strategy and execution of the publication.

Part of this editorial strategy was directed at this month’s relaunch of the print magazine. One of the key cogs in this relaunch is the inclusion of monthly columnists in the magazine. To this end, I’ll be anchoring the magazine’s legal section with a monthly column.

You can read my first column—Talkin’ ‘bout Retaliation—in the September issue of Workforce.

DOL expands wage and hour laws to home care workers

Do you employ home health aides, personal care aides, or certified nursing assistants? Do you pay them less than the minimum wage, or less than time-and-a-half for any hours worked in excess of 40 in a week? If you answered “yes” to both of these questions, then you will need to make a big change to your pay practices beginning January 1, 2015.

Yesterday, the Department of Labor’s Wage and Hour Division released its final rule [pdf] extending minimum wage and overtime protections under the Fair Labor Standards Act to home care workers.

Beginning January 1, 2015, third-party employers (such as home-care staffing agencies) will no longer be entitled to claim that home care workers are exempt under the FLSA’s companionship services or live-in domestic service exemptions.

Steven Greenhouse, writing in the New York Times (hat tip: Workplace Prof Blog), did a great job summarizing this new rule:

Under the new rule, any home care aides hired through home care companies or other third-party agencies cannot be exempt from minimum wage and overtime coverage. The exemptions for aides who mainly provide “companionship services”—defined as fellowship and protection for an elderly person or person with an illness, injury or disability who requires assistance—are limited to the individual, family or household using the services.

If an aide or companion provides “care” that exceeds 20 percent of the total hours he or she works each week, then the worker is to receive minimum wage and overtime protections.

In support of this change, the DOL has published various resources—including a Home Care web portal, a FAQ, various fact sheets, and interactive web tools—which are worth your time reading if you think you employ workers covered by this new rule.