Monday, November 12, 2012

Some workplace social media stats to start your week


Northeast Ohio’s Employers Resource Council recently published the results of its 2012 Social Media in the Workplace Survey [pdf]. Some of the results are eye-popping (and not necessarily in a good way):

For example, I find it hard to believe that only 47% of organizations have a social media policy in place.

It’s also hard to believe that only 27% of organizations in Northeast Ohio are using social media for recruiting. Some surveys peg the national number at closer to 90%. Is it possible that our region is that far behind the curve on this issue?

Consider these numbers on the prohibition on the use of social media in the workplace:

  • 55% prohibit employee use of social media during work hours on a company-issued computer
  • 43% prohibit employee use of social media during work hours on a company-issued mobile device
  • 32% prohibit employee use of social media during work hours on a personal mobile device

How about the percentage of companies that block access to various social media sites on company computers:

  • 26% block employee access to Facebook
  • 18% block YouTube
  • 17% block Twitter
  • 11% block blogs and wikis
  • 9% block photo-sharing sites
  • 7% block LinkedIn (Who is blocking LinkedIn, and why?)

With most employees keeping iPhones or Androids in their pockets, it is simply not feasible to prohibit the use of social media in the workplace, or block access to sites. The work-around via a mobile phone is just too easy for an employee to accomplish and too difficult for a company to police.

I also found enlightening the answers to this question—of organizations with a social media policy, what percentage contain these provisions:

  • Guidelines for employees professional social media use — 43%
  • Disclosure that social media use may be monitored — 35%
  • Guidelines for employees personal social media use — 32%
  • Guidelines for photo/video postings — 19%
  • Guidelines for disclosing sponsorships and affiliations — 18%
  • Guidelines over supervisor-employee social media interaction— 5%

If you are one of the 53% of companies that has a social media policy, and yet that policy is missing any of these key provisions, what is left for it to say?

Reading the results of this survey make it clear to me that businesses have a lot to learn about the intersection between social media and the workplace. Yet, companies are not necessarily at fault for being behind the 8-ball on these issues. The reality is that the technology is evolving more quickly than businesses can keep up with the resulting issues. After all, companies have issues on their plates other than employees’ Facebook pages. Yet, the more you fall behind, the harder it becomes to catch up. The pace of these issues will not slow in the coming years. In other words, companies need to get their arms around these issues now, or risk falling off the workplace social media precipice.

Friday, November 9, 2012

WIRTW #249 (the “four more years” edition)


Meet the new boss, same as the old boss. POTUS 44 is still POTUS 44. What does the next four years of President Obama mean for labor and employment law? Some of my fellow bloggers share their thoughts:


Please remember — if you subscribe to my RSS feed, you need to re-subscribe at this link to ensure that you do not lose your daily updates.


Here’s the rest of what I read this week:

Discrimination

Social Media & Workplace Technology

HR & Employee Relations

Wage & Hour

Thursday, November 8, 2012

System for employees to report unpaid time insulates company from wage and hour claim, says 6th Circuit


In White v. Baptist Memorial Hosp. (6th Cir. 11/6/12) [pdf], the 6th Circuit answers one of the more difficult questions that faces employers under our wage and hour laws—what is an employer’s responsibility to pay an employee for off-the-clock work?

The employer in White maintained a policy under which all employees received a daily, automatic unpaid meal break. The policy also provided, however, that if an employee worked through a meal break, or had a meal break interrupted for a work related reason, the employee would be compensated for the time worked. The policy instructed employees to record all time spent working during meal breaks in an “exception log,” from which the employer calculated any off-the-clock pay owed.

The plaintiff, Margaret White, testified that she usually was paid when she reported a missed meal break in the exception log. She also testified that there were occasions when she missed meal breaks and was not compensated. When there were payroll errors, White stated that she reported the mistake to a nurse manager, and the problem were “handled immediately.” White testified that while she told supervisors and the HR department that she had missed meal breaks, she never told them that she had not been paid for them.

Eventually, White stopped reporting her missed meal breaks in the exception log, and stopped reporting payroll errors to a nurse manager. Instead, she brought suit under the Fair Labor Standards Act for failing to compensate her for working during meal breaks.

The 6th Circuit concluded that White’s case was properly dismissed. It focused its analysis on this issue—whether the employer knew, or had reason to know, it was not compensating White for working during her meal breaks. Because White had failed to follow the hospital’s procedures for reporting unpaid time, the employer was not at fault:

Under the FLSA, if an employer establishes a reasonable process for an employee to report uncompensated work time the employer is not liable for non-payment if the employee fails to follow the established process. When the employee fails to follow reasonable time reporting procedures she prevents the employer from knowing its obligation to compensate the employee and thwarts the employer’s ability to comply with the FLSA….

Baptist established a system to compensate its workers for time worked during meal breaks. When White utilized the system she was compensated and when she failed to use the system she was not compensated. Without evidence that Baptist prevented White from utilizing the system to report either entirely or partially missed meal breaks, White cannot recover damages from Baptist under the FLSA.

What is the lesson for employers to take away from White? Have a reasonable process for employees to report uncompensated work time. Under the FLSA, it is the employee’s burden to show that he or she was working during non-working time. A policy that underscores that burden by requiring employees to document times during which they are working “off-the-clock” can only help an employer defend against an employee’s claim for compensation for unreported, off-the-clock time.

Wednesday, November 7, 2012

It just doesn’t matter (who’s the President of the United States)



By the time you’re reading this, we’ll either have the same President, or a new President, or, they’ll still be counting Ohio’s provisional and absentee ballots, and we’ll have no idea who the next President will be. (Update: Ohio was nowhere near as close as anyone thought it might be.)

The President has a large impact on labor and employment policy in this country. If one candidate wins we’ll have universal health care and activist federal agencies. If the other candidate wins we may not (or may) have universal health care, and we will have less activist federal agencies. Who wins also impact who is appointed to the federal bench, including the Supreme Court, which may be any President’s most lasting legacy.

And yet, whether we have President Obama or President Romney for the next four years shouldn’t make a lick of difference on how you manage your employees. You should still follow the golden rule. You should still treat employees with dignity and respect. You should still pay employees for all the hours they work. You should still avoid discrimination, and harassment, and retaliation.

Each President will offer his own agenda. The next four years under President Obama will look very different to businesses than the next four year under President Romney. Be good to your people, and the rest, more often than not, falls into place.

In other words, if you manage your employees reasonably, pragmatically, and with decency, it just doesn’t matter, from a day to day perspective, who the President is.

Tuesday, November 6, 2012

Silence can be golden when dealing with employee medical issues


“Regarded as” disability discrimination claims are supposed to be blind to whether an employee actually suffers from a physical or mental impairment that limits a major life activity. These claims protect individuals who are able to meet a job’s requirements from an employer’s perception of an inability to perform the job’s functions because of a medical condition.

What happens, however, when an employer makes a personnel decision with no knowledge that the employee suffers from some medical condition? Can the employee still claim that the employer “regarded” him or her as disabled? According to one recent decision from an Ohio court of appeals, the answer is no.

In Field v. Medlab Ohio (11/1/12) [pdf], the employee alleged that her employer transferred to her a less favorable sales territory and ultimately terminated her because it perceived her as suffering from alcoholism (a protected disability).

The court disagreed, because Medlab had no knowledge of Field’s condition at the time it made its decisions regarding her employment:

There is nothing in the record that shows that MedLab had any knowledge that Field suffered from alcoholism or any mental disorder as defined. Moreover, the record establishes that any transfer or reassignment of territories occurred prior to MedLab learning that Field was hospitalized or that she was having a “nervous breakdown.” Finally, Field was not terminated from employment with MedLab until after Field continued to perform unsatisfactorily in her new “smaller” territory. The record reflects that at no time did MedLab refer to her hospitalization or any mental disorder as the reason for transfer or termination. The record supports that Field’s termination was based on job performance, and Field has failed to show that MedLab’s reasons for termination were merely pretexts.

It’s easy to communicate to managers and supervisors the concept that personnel decisions should be made in a vacuum free from any consideration of medial conditions. It’s difficult, however, for decision makers always to remain silent on these issues. One inopportune slip of the tongue about an employee’s medical condition (or perceived medical condition) could convert a defensible disability discrimination claim into a knock-down, drag-out fight culminating in a risky jury trial. Field v. Medlab Ohio illustrates that good outcomes do result from employment decisions made without reference to impairments, regardless of the employee’s underlying medical issues.

Monday, November 5, 2012

What skeletons are you unearthing by suing an ex-employee?


Before you bring suit against an ex-employee, you might want to consider whether their exist any skeletons in your employment closet that could come back to haunt you in the litigation. Case in point—Automotive Support Group, LLC v. Hightower [pdf], decided yesterday by the 6th Circuit.

Automotive Support Group sued two ex-employees for breaching the non-competition provisions in their employment agreements. One of the sued employees, Don Ray McGowan, counterclaimed in the lawsuit for unpaid wages and severance owed under his employment agreement.

The appellate court affirmed the trial court’s dismissal of the company’s claims. It also affirmed the trial court’s judgment for McGowan on his unpaid wage and severance claims. How much did the employee win? $70,501.31—$750 in unpaid wages (trebled under the applicable South Carolina wage payment statute), $2,500 in severance pay, and $65,751.31 in attorneys’ fees. Add to that $70,000 whatever the company paid its own lawyers to litigate this case.

There are two lessons for employers that leap to mind:

  1. Unclean hands. Non-competition cases are often decided on equitable bases. In addition to money damages, you are likely asking a court to award you an injunction enforcing the agreement and precluding the employee from working for a competitor. To obtain an injunction, however, one must have what is called “clean hands.” Clean hands means that the party seeking an injunction has not acted inequitably or unfairly toward the party it is seeking to enjoin. Refusing to pay wages raises the possibility of a court refusing to issue an injunction because of your unclean hands. The better practice: pay the wages (you owe them anyway), and then file suit.

  2. Sometimes you get what you ask for. Would McGowan have started a lawsuit over $3,250? Probably not. Once he was sued, did have anything to lose by raising those issues as a counterclaim? Again, probably not. If you are going to bring a lawsuit against an ex-employee, make certain that you are not creating an environment to incent that individual to file a claim that otherwise might stay buried and never see the light of day.

Friday, November 2, 2012

WIRTW #248 (the “vote early, vote often” edition)


In case you haven’t heard, there is a presidential election taking place on Tuesday. My guess is that a few of your employees are going to vote, and some may even want to arrive at work late, or leave early, to beat the pre- and post-9 to 5 rush at the polls.

In case you are thinking about holding your workers to their normal work hours on election day, you should know that Ohio has a statute that requires employers to provide a “reasonable amount of time to vote on election day.”

And remember, if you don’t vote, you have no right to complain. Or, is George Carlin right, and it’s the other way around? (Do I need to warn you that a Carlin clip is likely NSFW?)

Here’s the rest of what I read this week:

Discrimination

Social Media & Workplace Technology

HR & Employee Relations

Wage & Hour

Labor Relations