Wednesday, July 11, 2012

The season of the witch? The ADA and seasonal affective disorder


One thing we Clevelanders are really good at is complaining about the weather. For much of last week we approached 100 degrees, and we complained it was too hot. Yet, if it was a temperate 70, we’d complain that it’s too cool for July. And don’t even get me started about winter—too cold, too much snow, when is it going to get warm. Well, it’s been plenty warm, and the complaints keep on flowing.

Did you know that there exists a genuine psychiatric condition based on people’s weather-related moods? It’s called seasonal affective disorder, a mood disorder in which people who have normal mental health throughout most of the year experience depressive symptoms as the seasons change.

Like most psychiatric conditions, seasonal affective disorder has made its way into the workplace. In Ekstrand v. School District of Somerset (7th Cir. 6/26/12), the court upheld a jury verdict on a teacher’s claim under the ADA that her employer failed to accommodate her seasonal affective disorder by refusing to transfer her to a classroom with natural light.

If an employee asks for an office with a view, do not necessarily write him or her off as a complaining, high-maintenance pain-in-the-you-know-what. If, like Ranae Ekstrand, an employee presents a physician’s note documenting a condition, take it seriously by seriously considering whether it presents that much of an imposition to find the employee some natural light during the work day. Some consideration and a small reasonable accommodation might save you a half-million dollar judgment.

Tuesday, July 10, 2012

The EEOC and racial harassment: calling a spade a s---e


The EEOC has published a website detailing 42 racial harassment cases it has litigated over the past three years. The purpose of the website, I think, is to bring awareness to the agency’s efforts to combat this insidious form of discrimination. Sexual harassment cases often get the headlines, but racial harassment is just as damaging, if not more so, to its victims. By raising awareness of the fact that racial harassment is just as illegal as its more well-known cousin, the EEOC can increase the number of charges filed, helping to bring an end to this awful antebellum remnant.

The EEOC’s micro-site discusses racist workplace practices such as nooses, racially offensive comments such as “coon,” “gorilla,” and “porch monkey,” and jokes, cartoons and images that denigrate African-Americans.

What I find curious, though, is that while the agency rightfully has no problem recounting any of these allegations, it apparently has a huge problem republishing the word “nigger.” While several of the reported cases allege the use of that word, the word itself does not appear anywhere in the EEOC’s microsite. Instead, the agency uses shorthand such as “n----r” or “N-word.” Of course, we all know what these abbreviations mean. When reading, no one says “n-hyphen-hyphen-hyphen-hyphen-r” in their heads; you repeat the word, unabbreviated, in all of its ugliness.

Employment law can be dirty, and no cases are dirtier than harassment cases. Sexual harassment cases can involve words such as “bitch” and “cunt.” Sexual orientation harassment cases can involve words such as “fag.” And, racial harassment cases can involve words like “nigger.” Repeating the words in the context of the litigation neither facilitates nor perpetrates their hatred. In fact, the converse is true. Exposing the words for what they are is the most effective means to eliminate them from our workplaces. No problem was ever solved by sweeping it under the rug, and the EEOC’s politically-correct blinders are not helping rid America’s workplaces of this hateful word.

Monday, July 9, 2012

Of new dogs and new employees: communicating value is key


Last Thursday, my family and I drove to Battle Creek, Michigan, to pick up our new puppy. I cannot give the breeder (Jon Peck, Midnight Run Vizslas) higher marks. He spent two hours with us explaining the ins and outs of what we could expect with our new dog. He provided pointers on the peculiarities of the breed, and what he had observed with our particular pup over the eight weeks since she had been born. He even cleaned her ears and bathed her before we took her home. I don't know what your experiences have been when acquiring a new dog, but, based on mine and my wife's, this was above and beyond. Most importantly, it made us feel valued—that Jon truly and deeply cares not only about his dogs, but also about the homes to which they are going and the positive experiences of new owners. We are making a substantial investment of time in our new dog, and the time spent with us before we took her home shows that out commitment is valued.

This lesson translates well to the workplace. Each employee you hire is an investment. Yet, what is the first day of work like for many employees? A quiet room with a stack of forms to sign, maybe a cursory explanation of the employee handbook, and a tour of the facility? What does this half-assed stab at an orientation say about value? Does your new hire feel like a valued part of a team, or like a fungible and replaceable cog? An employee's first day of work—the orientation to your workplace and culture—should be the first step in communicating to that employee the investment you are making (i.e., that they are valued). It should not be viewed as an administrative burden to be overcome before the employee can start producing.

We would not love our dog any less if our experience was a simple exchange of a check for a pup. Yet, the time spent with us reinforces that we made a great choice for our family. The same should hold true for your relationship with your employees. Teach them their import from day one by making orientation a meaningful, and memorable, experience.

Friday, July 6, 2012

WIRTW #232 (the “welcome to the family” edition)



Everyone say hello to Loula Mae, our new family member (a vizsla, in case you’re curious).



Here’s the rest of what I read this week:

Discrimination
Social Media & Workplace Technology
HR & Employee Relations
Wages, Hours, & Benefits
Labor Relations

Thursday, July 5, 2012

Associational retaliation is not the FMLA’s peanut butter cup


In Thompson v. North Am. Stainless, the Supreme Court held that Title VII prohibits associational retaliation; an employer cannot retaliate against an employee by taking an adverse action against that employee’s close family member. The FMLA permits an employee to take up to 12 weeks of annual leave for the serious health condition of a close family member (spouse, child, or parent). Putting these two ideas together, one would assume that the FMLA protects against associational retaliation. The FMLA and Title VII, however, do not combine like chocolate and peanut butter to create an associational retaliation FMLA claim.

In Gilbert v. St. Rita’s Professional Services, LLC (N.D. Ohio 6/20/12), the Northern District of Ohio refused to recognize a claim for associational retaliation under the FMLA. Gilbert involved three plaintiffs, all of whom worked for St. Rita’s: Amy Gilbert, the mother of Shannon Kirby, who, in turn, was the mother-in-law of Mary Haught. After St. Rita’s fired all three, they sued. Kirby claimed that St. Rita’s retaliated her under the FMLA because her termination coincided with the end of Haught’s FMLA leave.

The court disagreed. It concluded that because the FMLA’s anti-retaliation language is more narrow than Title VII’s language, which the Supreme Court construed in Thompson, the FMLA does not provide for associational retaliation claims:

The Court rested its holding specifically on the broad “person … aggrieved” language of Title VII, language that is notably absent from the FMLA. In contrast to Title VII, the FMLA delineates certain specific classes of individuals who may bring an action — those who have been denied a right protected by the Act (“interference” plaintiffs) and those who opposed an employer’s unlawful action under the Act (“retaliation” plaintiffs)…. [I]t stands to reason that Congress’s intentional omission of Title VII's broad language in the FMLA specifically prohibits Plaintiffs’ interpretative extension of Thompson.

Not all statutes are created equal. Just because an employee has a remedy under one statute does not mean that the same remedy exists under another. When interpreting statutes, words matter, a lot. 

This case also gives me the opportunity to share this astonishingly bad 32-year-old Reese’s Peanut Butter Cup commercial. Enjoy the nostalgia, and ask yourself how an advertisement this hokey sold anything, let alone helped birth a candy institution.

Tuesday, July 3, 2012

6th Circuits provides much needed guidance on pleading standards


Today’s post is going to be a tad dry, for which I apologize. Its dryness, however, does not belittle the importance of the case I am going to discuss.

To file a lawsuit, the Federal Rules of Civil Procedure merely require a plaintiff to state in his or her complaint “a short and plain statement of the claim showing that the pleader is entitled to relief.” In Bell Atlantic Corp. v. Twombly and Ashcroft v. Iqbal the Supreme Court defined what satisfies this requirement. A plaintiff must plead enough facts to raise a right to relief above mere speculation and from which a court can draw a reasonable inference that the defendant is liable for the misconduct alleged. In other words, one must be able to read the complaint and understand the specific misconduct that the plaintiff is alleging to be unlawful.

In discrimination cases, do these pleading standards require a plaintiff to specifically plead the elements of the discrimination claim under McDonnell Douglas, or is it sufficient for a plaintiff merely to allege facts that enable the court to infer discrimination?

In Keys v. Humana, Inc. (7/2/12) [pdf], the 6th Circuit reviewed the district court’s dismissal of a discrimination complaint because it had failed to allege facts that plausibly established a prima facie case under McDonnell Douglas. The 6th Circuit reversed, re-affirming that Twombly and Iqbal do not mandate the rote recitation of McDonnell Douglas’s prima facie elements:

The Amended Complaint contains allegations that are neither speculative nor conclusory; it alleges facts that easily state a plausible claim. The Amended Complaint alleges Humana had a pattern or practice of discrimination against African American managers and professional staff in hiring, compensation, promotion, discipline, and termination. It details several specific events in each of those employment-action categories where Keys alleges she was treated differently than her Caucasian management counterparts; it identifies the key supervisors and other relevant persons by race and either name or company title; and it alleges that Keys and other African Americans received specific adverse employment actions notwithstanding satisfactory employment performances.

If courts are not going to require plaintiffs to use McDonnell Douglas at the pleading stage, and instead focus on whether the complaint pleads a plausible claim of discrimination, is it time that we consider ending the charade that the McDonnell Douglas burden-shifting framework is a useful tool? Why make litigants jump through imaginary hoops at the summary judgment stage, when we can all analyze the ultimate issue (was the adverse action discriminatory) just fine on our own?

Monday, July 2, 2012

Contingency plans


My family and I spent last night with friends at Crocker Park’s Liberty Fest. If you’re not from the Cleveland area, Crocker Park is what marketers call a “Life Style Center.” I call it a really nice outdoor shopping mall. Liberty Fest is Crocker Park’s take on a July 4th celebration, with music, dancing, and stilt walkers. It all culminates with a performance by the Cleveland Pops Orchestra and fireworks. With a 4-year-old and a 6-year-old, we were there for the fireworks.

A line of thunderstorms, though, wreaked havoc on the event’s timing. The fireworks, which were scheduled for 10 pm, did not go off until close to 11. As you could imagine, my kids were not the only ones getting antsy waiting … and waiting … and waiting, as we listened to the Cleveland Pops run through its litany of patriotic songs, led by the emceeing of a local morning radio host who made me remember why I love my Sirius/XM subscription.

As we waited, I got to thinking—why didn’t the event have a contingency plan. Evening thunderstorms are common in Cleveland in the summer. It could not be that difficult to have a back-up itinerary in the event that rain delayed the proceedings. The Pops could have played 5 songs instead of 15. The radio guy could have cut out his not-so-witty banter. And, fireworks could have gone off closer to 10 instead of closer to 11.

The same holds true for your business. I’m sure you have star employees, without whom your business would suffer. Yet, do you know if they are content with their job. Or, do they feel underpaid, under-appreciated, or overworked. Tomorrow, one could walk out the door. Do you have a plan to keep your operations running at peak performance? Or would the departure of even one employee grind your company to a temporary halt.

Employees aren’t indentured to you, and there is nothing you to do to guarantee each works for you until retirement. Yet, let me suggest three simple steps to help you plan for the contingency of a key employee leaving.

  1. Feedback: You cannot fix a problem that you don’t know exists. Talk to your employees. Gauge their level of contentment. Make adjustments where necessary to ensure, as best as possible, their continuity.
  2. Cross-training: In the event an employee leaves, having others cross-trained to perform their tasks will help you ease the transition until you find the right permanent replacement. It will also help you in the event of unexpected medical and other leaves of absences.
  3. Non-competition agreements: Even the most strongly drafted non-competition agreement cannot guarantee your keys employees won’t leave you. But, in the event that they do, these agreements will prevent the compounding of the harm by keeping these employees away from your chief competition.