Can you hear me now? Don’t forget mobile devices in your social media policy

You think you’ve crafted the perfect social media policy for your employees. You let employees have the freedom to engage in limited and reasonable social media from work, yet use server-side software to spot-monitor their activities just in case things get out of hand. Your company Internet also blocks grossly inappropriate content, such as pornography. Yet, your policy is missing one key component ... mobile devices.

According to a recent report by the Pew Internet Project (c/o Mashable), more U.S. adults have a smartphone than a college degree. 35% of surveyed adults reported that they own a smartphone, and of those people 87% use their smartphones as an Internet device. Moreover, smartphone adoption is set to grow an additional 45% this year alone. (GigaOm). Smartphone use is approaching a critical mass in our society.

What are these smartphone owners doing with their devices at work? If a recent survey published by TechNewsDaily is to be believed, they are accessing websites they wouldn’t ordinarily visit from their workstation PCs:

• 52% look for a new job
• 47% watch pornography
• 37% research embarrassing illnesses or conditions

In light of these stats, if your social media policy is written as an outright ban on the use of social media in the workplace, that policy is not workable. Moreover, if your social media policy does not account for smartphone use, it has a gaping hole that you need to fill immediately.

If you want to learn more about these issues, I cannot more strongly recommend picking up a copy of HR and Social Media: Practical and Legal Guidance, which (God willing) finally will be published and available for purchase this week. I’ll have more information as soon as it is launched.

You should also check out a special two-part edition of Stephanie Thomas’s Proactive Employer Podcast, during which Seth Borden (Labor Relations Today; @SHBorden), Molly DiBianca (Delaware Employment Law Blog; Going Paperless; @MollyDiBi), Eric Meyer (The Employer Handbook Blog; @Eric_B_Meyer), Phil Miles (Lawffice Space; @PhilipMiles), Rob Radcliff (Smooth Transitions; @robradcliff), Dan Schwartz (Connecticut Employment Law Blog; @danielschwartz), and I will discuss all things social media and HR (and promote our new book at the same time). Part 1 airs on BlogTalkRadio at 8:30 AM on Friday, July 22; part 2 at 8:30 AM on Friday, July 29. Both installments will be available for on-demand listening at The Proactive Employer and via iTunes.

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.

Retaliation is the Hannibal Lecter of employment claims

How often do you see a perfectly defensible employment claim go up in flames because of retaliation? Take, for example, MacDonald v. UPS (6th Cir. 7/14/2011) [pdf]. In that case, the Court affirmed the dismissal of the disability discrimination claim and a companion whistleblower claim, but sent the case back for trial on the retaliation claim.

MacDonald engaged in protected activity on September 18, 2006, and was fired the same day. He returned to work on October 16, 2006, and was immediately required to write the safety rules over and over again in a notebook while his coworkers had down time. Viewed in the light most favorable to MacDonald, this requirement was punitive…. Further, within as little as two weeks, UPS ordered that surveillance be conducted on MacDonald, with the goal of disciplining him, and as soon as the security supervisor was available, MacDonald was subject to extreme scrutiny in the form of hidden surveillance cameras and tails. MacDonald again engaged in protected activity on December 18, 2006. Three weeks later, MacDonald was tailed by two supervisors, who looked for and documented the most miniscule of infractions, which were not enforced against other drivers. UPS terminated MacDonald for those infractions the following week, and a week later, MacDonald was sent on a training ride with a supervisor, who fabricated a story of gross insubordination. The following day, MacDonald was removed from service.

Retaliation claims are pure evil. They are difficult to get rid of. Have the lambs stopped screaming?

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.

WIRTW #185 (the “3 is the magic number” edition)

Yesterday, my son turned three. For those of you who follow regularly, you’ll understand why yesterday was just a little more special to our family. If you want to know what helps makes me who I am, take a gander at my wife’s excellent blog, from yesterday, about our guy’s birthday (it really is well-written; I'm not just saying that because she's my wife).

Here's the rest of what I read this week:

Discrimination

• 5 signs that you may be in trouble with the EEOC for employee harassment – from Employment Law Bits
• Gender Pay Gap, Menstrual Cycles and Productivity – from The Proactive Employer Blog
• Fifth Circuit Holds Title VII Damage Caps Apply “Per Party” Not “Per Claim” – from Texas Employment Law Update
• Does My Employee Have a Medical Problem or a Performance Problem? – from Evil HR Lady, Suzanne Lucas
• Accused of sexual harassment? That's bad, but don't make it worse – from Employment and Labor Insider
• Male coworkers think I won’t return to work after my pregnancy—and won’t shut up about it – from Ask a Manager

Social Media & Workplace Technology

• Compliance and Google+ – from Compliance Building
• “Social Checks” Come of Age: What Does It Mean for Employers? – from Workplace Privacy Counsel
• Is The Jury Still Out On Social Media Background Checks? – from California Employment Law Report
• Monitoring the Private Lives of Your Employees – from You’re the Boss Blog
• Social Media Continues To Impact Litigation and Trial – from Connecticut Business Litigation Blog
• Social Media and the front porch – from Legal Marketing: Social Media Edition
• Facebook Trash Talk Is Not Protected Speech In A University Setting – from Minnesota Labor & Employment Law Blog
• Digging Up Social Media’s Treasure Trove of Discovery – from Law Technology News
• Tips for Electronic Communications – from Employment Matters Blog

Employee Relations & HR

• Looking at Employee and Going “Bang Bang” Is Not “Extreme and Outrageous” Conduct – from Dan Schwartz’s Connecticut Employment Law Blog
• Fact or Fiction: A “general release” settles all discrimination claims – from Eric Meyer’s The Employer Handbook Blog
• Noncompete Doesn't Prevent Ex-Employee from Working for Competitor – from Philip Miles’s Lawffice Space
• Diagnose and Eliminate Workplace Bullying – from Harvard Business Review
• When bad employers retain thuggish employment lawyers – from David Yamada’s Minding the Workplace
• The Value of EPL Insurance to Protect Your Business Against Employment Lawsuits – from CPEhr

Wage, Hour, & Benefits

• Web Chat Participants Ask Several Questions, Receive Few Answers from DOL’s Wage and Hour Division – from Washington D.C. Employment Law Update
• Working 40 Hours Per Week: A Normal Schedule, or Career Suicide? – from TLNT
• Ohio District Court Rules Profit-Based Compensation Scheme Constitutes Bona Fide “Commission” for Purposes of 7(i) Overtime Exemption – from Wage and Hour Law Update
• New Wal Mart Case Helps Defeat FLSA Class Action – from Wage & Hour - Development & Highlights
• Classless Claim In Topless Bar: Arbitration Clause Strips FLSA Action Bare – from Hunton Employment & Labor Law Perspectives™
• Adequate Employee Notice of the Need for FMLA Leave Involving In Loco Parentis Parent: Further Explanation Required – from The FMLA Blog
• To invoke FMLA protection for care of another, some geographic proximity is required by the employee – from Employment Law Matters
• Should you mention call-in policy in your FMLA notice to employees? – from HR Cafe
• Firing Employees for Gross Misconduct: How Is COBRA Coverage Affected? – from SmartHR

Labor Relations

• NLRB Public Hearings on “Quickie” Elections to Proceed on July 18-19 – from Seth Borden’s Labor Relations Today
• WFI: Ten Ways to Spur Economic Growth – from Labor Relations Institute

Until next week...

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.

We’ve come a long way … and we still have a long way to go

In 1968, United Artists pulled 11 Looney Tunes and Merrie Melodies cartoons from televised syndication, deeming their portrayal of African Americans too offensive for contemporary audiences. The following Bugs Bunny cartoon, All This and Rabbit Stew (1941), was one of those 11:

The following is an excerpt from an EEOC press release, circa June 2011, announcing the filing of a racial harassment case:

According to the EEOC’s complaint, from as early as May 2007 through at least June 2008, Contonius Gill, a truck driver, and other African-American employees were repeatedly subjected to unwelcome derogatory racial comments and slurs by employees and managers at A.C. Widenhouse, Inc. These comments and slurs included “n----r,” “monkey,” and “boy.” On one occasion Gill was approached by a co-worker with a noose and was told, “This is for you. Do you want to hang from the family tree?” The complaint alleges that on another occasion, the company’s general manager told Gill, “We are going coon hunting, are you going to be the coon?”

Need I say more?

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.

How NOT to respond to an employee’s pregnancy

If an employee with low sales numbers announces her pregnancy, do you:

1. congratulate her and continue to treat her the same as before the announcement, or
2. ask others, “What are we going to do about that?”

According to the plaintiff in Majer v. Lexion Medical, her employer chose option 2, and will pay the price for it.

When the court put that damning statement together with evidence that the employer did not terminate at least one non-pregnant employees with worse sales numbers than the plaintiff, it concluded that it had “serious doubts” about the legitimacy of the decision-making process that led to the termination. In more technical terms, it denied the employer’s motion for summary judgment, sending the case to a jury trial.

As long as managers and supervisors make these types of comments, I won’t worry too much about the viability of my chosen line of work.

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.

The obligatory post about Google+

On June 28, Google launched its latest foray into social networking, Google+. Since its lauch, Google+ has created quite the buzz around the Internet. For example, one report suggests that Google+ accounted for an astounding 35% of all tweeted news links during its launch week. There has already been a ton written about Google+. If you want to read up on its ins and outs, I suggest the excellent the guides posted on Social Media Today or the Social Media Examiner.

For lack of a better description, Google+ is like Facebook, Twitter, and LinkedIn all rolled into one shiny, clean, new interface. Its standout feature is called Circles, which allows you to segregate your contacts into defined groups, which in turn allows you to determine which content you push to which groups. Thus, you could send an update about your kids to your family and friends, and comment on a news story to your business contacts. It has the immediacy of Twitter, combined with the functionality of Facebook, with the added benefit of being about to customize who sees what.

What does all this mean to employers? It’s too early to say. According to Dan Schwartz, on his Connecticut Employment Law Blog: “Google+ isn’t something to worry about. Yet. Only early adopters such as myself are on it now.  It’s still a long way away from mass adoption.” Yet, he cautions, “Despite an employer’s efforts to control information, Google+ may lead to yet another wave of lesser privacy and more collaboration. And more opportunities for less-than-noble employees to pass along your company secrets.”

I agree. While it’s way too early to know the impact Google+ will have on the workplace, here’s one potential problem. Employers who are Facebook friends with employees, or who follow employees on Twitter, have the ability to learn what their employees are saying and doing online. Because Google+’s Circles allows one to decide who sees what, it has the potential to allow employees to shut people out from seeing certain information, including their employers. Thus, could an employee trash an employer without the employer ever finding out? While that risk exists regardless of the medium, Circles’ unique privacy features heightens this risk.

Philip Miles, on his Lawffice Space blog, makes another excellent point: regardless of the tools, it is important for employers to understand social media generally. As to that goal, I have two options for you: 1) you can buy the soon to be published (this week?) HR and Social Media: Practical and Legal Guidance, and read all about the intersection of social media’s legal risks and your business’s HR practices; and 2) you can listen to an upcoming Proactive Employer Podcast, when my contributing authors to HR & Social Media and I will engage in a one-hour talk, moderated by host Stephanie Thomas, discussing all things social media. I have a feeling Google+ will come up more than once.

Lastly, if you are on Google+, feel free to connect with me at +Jon Hyman. If you are not yet on Google+, but want in on the action, email or DM your gmail for an invite to check it out.

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.

WIRTW #184 (the scholarly edition)

A few days ago I received the following request, via Twitter, from a Jason Tenenbaum (@t10nbaum), a law student at Hofstra University:

I agreed, and Jason provided the following:

The Hofstra Labor & Employment Law Journal invites submissions for its Fall 2011 issue on all topics relating to labor and employment law. The issue is tentatively scheduled for publication in early December 2011. Additionally, we are specifically seeking articles on the topic of the intersection between labor and employment law and the financial sector for our symposium to be held in November 2011. While we prefer completed papers, authors interested in the symposium but whose articles are not yet ready for publication are encouraged to contact us as we are still seeking participants/contributors. We ask that all articles be submitted by August 15, 2011. Please submit your manuscripts (along with any appropriate supporting documents) or any questions to Ashley Behre, Managing Editor of Articles, at laboremploymentlaw@hofstra.edu. Thank you for your interest. 

Here’s the rest of what I read this week:

Discrimination

• This term’s top 5 employment-law Supreme Court rulings … in haiku – from Eric Meyer’s The Employer Handbook Blog
• Retaliation Timing—How Soon is too Soon? – from Philip Miles’s Lawffice Space
• Employee misconduct and ADA protections – from Walter Olson’s Overlawyered
• Think Twice Before Firing for Misconduct Related to a Disability – from SmartHR
• Age Discrimination: Going Away or Alive and Well? – from Michael Haberman’s Omega HR Solutions
• What’s in a name? Potential for race discrimination – from Employment Law Worldview
• What the Supreme Court’s Wal-Mart Decision Means for You – from Tim Eavenson’s Current Employment
• Judge OKs Class Action Lawsuit Against Disney Parks on Behalf of Legally Blind – from Stitch Kingdom
• 6 ways to avoid being the EEOC’s next hiring “test case” – from Employment and Labor Insider

Social Media & Workplace Technology

• A Modest Proposal: Social Network Background Checks Still Concern Me – from Nick Fishman’s employeescreenIQ Blog
• I Flunked My Social Media Background Check. Will You? – from Gizmodo
• No Friend of Mine: Court Denies Facebook Discovery – from Molly DiBianca’s Delaware Employment Law Blog
• Not Even An In-Person Marriage Proposal? Really?? – from Social Media Employment Law Blog
• Entenmann’s Discovers a Fourth Type of “Self-Destructive Corporate Tweet” – from Inside Opinions: Legal Blogs
• Email Etiquette and the Perils of “Reply All” – from Harvard Business Review
• Confidential Information: Social Media at the Workplace – from Unfair Competition & Trade Secrets Counsel
• No-Soliciting Provisions in a LinkedIn World – from Koncision
• Does Google+ Put Google On the Plus Side? – from Lawyerist
• Why Google+ could find a home in the workplace – from GigaOm
• Could Google+ Be a Useful Work Tool? – from Alexandra Levit’s Water Cooler Wisdom

Employee Relations & HR

• Refusing to Hire Tobacco Users—Valid Argument or Just Blowing Smoke? – from The Proactive Employer Blog
• Is Your Future Boss Horrible? A 10 Point Reference Check – from Bob Sutton
• Expense Reports That Get You Fired: Did the Receipt for Your Company Picnic Look Like This? – from The HR Capitalist, Kris Dunn
• How well does your organization respond to employee feedback and criticism? – from David Yamada’s Minding the Workplace
• The Unemployment Rate, Mismatched Skills, and …Non-competes? – from Trading Secrets
• Avoiding Whistleblower Claims—It’s All in the Employer’s Response – from Michigan Employment Law Advisor
• Make sure employees know you’re serious about deterring fraud – from HR Cafe

Wage & Hour

• Employee Must Be in Close Physical Proximity to Ill Family Member to Satisfy FMLA “To Care For” Requirement – from The FMLA Blog
• Plaintiff must demonstrate prejudice in order to be entitled to relief under the FMLA – from Employment Law Matters
• Bill Would Extend FMLA Benefits and Protections to Additional Family Members – from Washington D.C. Employment Law Update
• DOL: Houston Restaurants Violated FLSA By Imposing 91-Hour Workweek and Not Paying Overtime – from Joe’s HR and Benefits Blog
• 10 Things You Need to Know Before You Demand Your Work Break – from Screw You Guys, I’m Going Home

Labor Relations

• Unions in Decline? National Labor Relations Board to the Rescue! – from TLNT
• Chamber Asks NLRB Not to Rush Rules Shortening Union Elections – from The ChamberPost
• Big business v. the NLRB – from John Logan at The Guardian
• NLRB to Healthcare Employers Facing a Strike: You Can Ask, But Employees Don’t Have to Tell – from Labor Relations Update
• Supreme Court will decide whether union’s assessment for political expenses must be preceded by Hudson notice – from LawMemo Employment Law Blog

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Written by Jon Hyman, a partner in the Labor & Employment group of Kohrman Jackson & Krantz. For more information, contact Jon at (216) 736-7226 or jth@kjk.com.