With the rise of remote work, wage and hour laws have forced employers to grapple with what should be a straightforward question: When does a remote employee's workday actually begin and end?
In
Lott v. Recker Consulting, the Southern District of Ohio offered a clear answer.
Kiara Lott and 130 of her fellow Patient Care Associates worked from home as call-center reps. Their day started with the familiar remote routine: coffee, logging in, Duo security, VPN, ADP timekeeping, Microsoft Teams, and then opening the phone system and workflow tools to handle patient calls.
They sued under the FLSA, claiming they weren't paid for the minutes spent booting up, logging in, authenticating, and later shutting down. The employer countered that all of that was non-compensable "preliminary" or "postliminary" time.