Service charges: A hidden trap for employees (and customers)
You just wrapped up a great meal at your favorite restaurant. The server drops off the check, and there's a surprise—your $100 tab is no...
By Jon Hyman
You just wrapped up a great meal at your favorite restaurant. The server drops off the check, and there's a surprise—your $100 tab is no...
By Jon Hyman
Dan and Todd? They used to be best friends. But things got messy, and now they can't stand each other. Dan's ready to move on, but T...
By Jon Hyman
A CEO hires a stand-up comedian to warm up employees before delivering the keynote at the company's annual all-hands meeting. But the co...
By Jon Hyman
On the latest episode of The Norah and Dad Show , my daughter and I discussed voting. Specifically, we discussed Norah's experience voti...
By Jon Hyman
What's worse than keeping employees on the job during a natural disaster? How about doing that, knowing full well how dangerous the situ...